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Member Testimonials

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A few comments from our most recent member survey:

Facilities are excellent, staff are helpful, and the cafe produces good food and drink. [Keith Wilson, Formby]

I use the gym 3 or 4 times a week and it is excellent. The staff are lovely, it’s always spotlessly clean. I was attending another gym in Formby but Formby Pool is far superior and great value for money. [Pam Mckinney, Formby]

Classes are wonderful! [Heidi Dawson, Formby]

The customer service of all the staff is outstanding. The private swimming lessons are excellent and customer service brilliant. [Helen Cragg, Formby]

I think we are lucky to have such a facility in the town. The wellness suite is a relaxed facility I would recommend Formby Pool to anyone wanting to improve their fitness. [Brendan Hearty, Formby]

I have been a member since the pool opened and think the facilities are excellent value and a real benefit to the Formby community. [Bill Carr, Formby]

Great variety and quality of classes. [Sue Pooley, Formby]

Great classes, good people working there, very friendly and knowledgeable. [George Hughes, Formby]

 

There are many ways to provide us with feedback, whilst at the centre you can does this verbally, to a member of our team or in writing via our feedback station located within the reception area. Alternatively you can contact us via email or telephone, please find our contact details below;  

 Contact Details
Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Phone 01704 879366
 

We aim to resolve verbal complaints instantly where possible and promise to respond to your written feedback within 10 working days.

Our customer charter highlights the standards you can expect when visiting FPT, to view our charter please follow the following link.